Bringing koi into the country comes with great responsibility and here at Living Jewel Koi we take that responsibility very seriously.First and fore-most is the well-being of the imported livestock, where proper care is necessary to keep stress levels to an absolute minimum during their transition.​ Lets face it, we are dealing with live animals and we owe them the best care.  Once the koi have settled in and acclimated attention turns to preparing them for sale.We want our customers to buy from us with the utmost confidence and it is with this in mind that we discussed with THE industry leading koi health specialist the best approach to quarantine. ​With this specialist advice we took the decision to use the 'heat ramping' method of quarantine. Evidence suggests this is the most effective way to prepare koi for the safe sale to customers.The process is lengthy and expensive but we believe it is the correct and responsible way. ​If you would like a more in-depth explanation on how 'heat ramping' works then please drop us an e mail and we will be happy to answer your questions.​